Returns & Exchanges

We want you to be completely satisfied with your Giesswein purchase, which is why we offer a 30-day return policy for all unworn and unwashed items. Our goal is to ensure your comfort and happiness with every step you take in our premium wool products.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided by our system and securely attach it to your original Giesswein packaging.

3

Drop Off the Package

Take your parcel to the nearest authorized shipping carrier location; ensure you obtain a receipt for tracking purposes.

4

Receive Your Refund

Once our warehouse inspects your returned items, we will process your refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing